Refund policy

RETURN TERMS & CONDITIONS
If you happen to order the wrong size, colour, or you have just simply changed your mind about a product, we will happily exchange your item within 30 days of delivery if the item is not worn or damaged, and all original tags and packaging are still intact.
You can submit a Return Request on the website or by contacting us by phone. Once the request has been authorised by a member of our team, you can pack up your item and send it back.


Items should be returned with a copy of the purchase receipt and a copy of your Return Request (or a note detailing the refund or exchange if you have contacted us by phone). 
Should you wish to exchange or refund a product outside of the 30 day period, we are inclined to charge a re-stocking fee on some products. This fee is determined on a case by case basis. 
If a return is a result of our error (ie, received incorrect or defective item), we will pay the return shipping costs.
We recommend that you return your items by registered post, and that you pack your return securely. We do not accept responsibility for parcels that go missing in transit or are damaged when being returned to us.
We cannot process refunds on damaged items; damaged items will be returned to the customer. Parts that have been installed (or damaged while attempting to install) and/or used in any manner will not be accepted for return.
Please allow 5 to 7 business days for us to receive, process and ship your exchange or refund.